Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Manchester

Job Ref: 204860

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Senior Underwriter to join our Manchester office.

This Underwriting position sits within our Church Operations Department and primarily supports our church customer base on a direct basis.

As a Senior Underwriter, you will be responsible for complex case work, act as dedicated referral point and support the development of the wider underwriting team through the delivery of coaching, training and audit.

The role involves assessing a range of underwriting activities including general enquiries, renewals, building works, unoccupied risks & risk management surveys.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you'll be doing 

• Developing, negotiating, and profitably underwriting existing business caseload within own authority and in line with rate/commercial strategy, delivering underwriting excellence through specialist knowledge and support.

• Ownership of a dedicated portfolio of complex cases.

• Acting as referral point for the team providing coaching & training in an appropriate time frame.

• Support the team self-audit process including completing audits and implementing solutions to improve future results.

• Planning, prioritising and managing individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.

• Effective and appropriate communication and engagement with direct customers through a variety of communication channels

• Build and maintain commercial relationships with key clients and represent the company at customer, partner and industry events where required.

• Actively expanding personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD)

What you'll need to have

• Proven Underwriting experience

• A track record of delivering exceptional customer service as an individual and as an effective part of the team. To be pro-active with desire to continuously improve.

• Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.

What makes you stand out

• ACII/DIP/role relevant qualification or commitment to achieve within an agreed timescale.

• The ability to build collaborative, productive relationships.

• Able to act as a coach, empowering others within a commercial environment.

What we offer

• A competitive salary - let's discuss it

• Hybrid working

• Group Personal Pension - up to 12% employer contribution

• Generous annual bonus scheme: on-target bonus between 6% and 24%

• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme

• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

• £200 annual personal grant to a charity of your choice

• Encouraged to take at least one volunteering day per year

• Employee Assistance Programme

• Full study support to gain professional qualifications

• Access to virtual GP

• Enhanced maternity and paternity pay

Hear from the hiring manager

"The Church & Commercial Underwriting team in Manchester are known for delivering exceptional service and technical expertise. Over the years, we’ve built a reputation for doing things the right way — combining specialist knowledge with a genuine commitment to supporting our Methodist customers and the wider community"

About us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26