Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent 

Location: Melbourne

Job ref: REQ203821

About the role

Ansvar Australia, who are proudly part of Benefact Group, are looking for a People & Culture Operations Lead to join our Melbourne office. 

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Reporting to the GM People & Culture, the People & Culture (P&C) Operations Lead provides critical operational support and expertise across all P&C functions at Ansvar. This role combines strategic insight with excellent operational execution to ensure seamless delivery of P&C processes including remuneration reviews, performance cycle administration, compliance, and system administration. The position works collaboratively with the broader P&C team to deliver innovative HR frameworks while maintaining high standards of compliance and data integrity.

Key responsibilities

P&C Operations Excellence

• Lead and manage end-to-end P&C operational processes including remuneration reviews, performance cycles and compliance requirements
• Assist in the preparation and delivery of accurate Board and Executive reporting on key people metrics and compliance requirements
• Maintain exceptional attention to detail when handling employment contracts, variations, and HR documentation
• Provide expert system administration across HRIS platforms, continuously identifying opportunities for process automation and improvement

P&C Service Delivery & Improvement

• Embed current P&C systems and processes across the organisation
• Identify and implement service improvements that enhance Ansvar's employee value proposition while meeting compliance requirements
• Lead implementation of P&C projects with a disciplined approach to execution

Governance & Compliance

• Develop, implement and monitor P&C data integrity processes to ensure accuracy across all systems
• Identify and escalate risks and act in accordance with legislation and Ansvar policy
• Ensure compliance with relevant P&C legislation and internal policies
• Act as the Compliance & Data champion for P&C

Knowledge, skills and experience

Behavioural Competencies

• Excellent communication skills with ability to translate complex HR processes into clear guidance
• Strong relationship-building abilities with all levels of stakeholders
• Highly disciplined, with exceptional planning and time-management skills
• Self-motivated with the ability to work autonomously and proactively identify process improvements

Technical Competencies

• Demonstrable experience in P&C operations, analytics, operations management, or executive assistant roles
• Strong system administration skills and advanced Microsoft Office proficiency
• Experience in data analysis, reporting, and process improvement
• Attention to detail with contract administration and documentation
• Knowledge of Mercer job evaluation methodology advantageous

This role offers an excellent opportunity for an HR professional who combines operational expertise with strategic insight to make a significant contribution to Ansvar's people strategy and business outcomes.

Make a Difference at Ansvar

At Ansvar Insurance, we are transforming the way we operate. As specialists in the Care, Community, Faith, Education, and Heritage sectors, we are modernising our business while staying true to our purpose—protecting those who serve others.

As part of the Global Benefact Group, our profits fuel a global Movement for Good. All our available profits are donated to charities and good causes to improve communities.  

Why Join Us?

We are embracing significant organisational change and need innovative thinkers and change makers who want to shape the future, not just be part of it.

Your Voice Matters: Work directly with decision-makers who champion fresh ideas and where you can make a genuine impact.

Diverse Opportunities: As a nimble, dynamic organisation, you’ll gain exposure to challenging projects and cross-functional skills.

Meaningful Work: From our Community Education Programme to protecting heritage buildings and partnering with faith-based and community organisations, your work will make a tangible difference.

What We Offer

• Competitive salary with generous industry performance bonuses
• Generous leave, including birthday, well-being, paid parental, volunteering, and more
• Flexible hybrid working in modern CBD offices
• Tailored professional development programs
• Recognised as the Best Australian Workplace for Fathers (2025)
• Good Company Award Winner (2025)

Our workplace reflects the communities we serve. We value diversity and welcome colleagues from all backgrounds

If you need any additional support during the recruitment process, then please let us know.