Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent / FTC / Temporary

Location: Melbourne

Job ref: REQ203737

About the role

Ansvar Australia, who are proudly part of Benefact Group, are looking for a SME Underwriting Support Officer to join our Melbourne office. 

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

The SME Underwriting Service Officer is responsible for providing administrative and underwriting support, including accurate input of business-related data for insurance policies across SME business.

The primary objective is to deliver professional and efficient service to achieve profitable premium growth and underwriting profitability in our core segments.

Key responsibilities

• Provide administrative and policy support for policies across all lines of business
• Deliver professional and efficient customer service to brokers and distribution partners, as well as internal colleagues 
• Contribute to the alignment of risk and compliance management practices within the relevant portfolio by sitting at the first line of defence
• Provide support and guidance to internal colleagues on systems and processes as and when required
• Assist the State Manager and/or National Operations Manager on special projects including providing input on

Knowledge, skills and experience

• Strong personal, written and verbal communication skills with the ability to establish rapport and negotiate with key internal and external stakeholders to achieve Company objectives
• Strong computer literacy skills, including sound knowledge of Microsoft Office Suite such as Word, Excel, PowerPoint and Outlook programs
• Proven track record of meeting KPIs/business goals and targets
• Up to date knowledge in most aspects of general insurance including a practical understanding of commercial insurance principles, policies, pricing, reinsurance, claims and risk management
• Proven underwriting capability within the insurance sector
• An understanding of insurance risk management including reinsurance
  
• At least 2 years’ experience working in an Underwriting, Contact/Processing Centre capacity

What we offer

• Learning and Development opportunities
• Employee Referral Program
• Flu Vaccinations
• Reward & Recognition Program
• Competitive Parental Leave Arrangement
• Purchase additional Annual Leave opportunity
• A range of Wellbeing and Safety benefits available to colleagues and their families
• Volunteering opportunities provided throughout the year
• Flexible working conditions are part of our DNA, and our hybrid working practices enable colleagues to collaborate effectively whilst balancing personal needs
• Community Education Grant Program – Ansvar staff can participate in the review and selection of the Grant recipients each year, to determine who receives funding from Ansvar’s profit pool
• Participation in Ansvar’s short term incentive scheme

About us

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Ansvar Australia and Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26