Find answers to frequently asked questions about working at Benefact Group.
Whether you're exploring career opportunities, preparing an application or simply want to learn more about us, you'll find information about our purpose, values, culture and what makes us different. You can also learn about career development, colleague benefits, and our recruitment process. Our FAQs are designed to help you better understand what it's like to build a meaningful career with Benefact Group.
If you're ready to explore opportunities, browse our latest vacancies.
About Benefact Group
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Who is the Benefact Group?
Benefact Group is a diverse group of specialist financial services businesses with a shared purpose of giving all available profits to good causes. Owned by Benefact Trust, a registered charity, the Group operates across specialist insurance, investment management, broking and advisory services. Together, our businesses help protect people, organisations and iconic heritage sites, provide trusted advice and support responsible, sustainable investment.
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What makes Benefact Group different to other employers?
Benefact Group is different from most financial services organisations because it is owned by Benefact Trust, a registered charity. This means that all available profits are given to good causes, helping to support communities and create lasting social impact. For colleagues, it offers the opportunity to build a meaningful career while being part of an organisation whose success contributes to a purpose beyond profit.
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Why choose a career at Benefact Group?
A career at Benefact Group offers the opportunity to build a meaningful career while contributing to a purpose-driven organisation. Colleagues benefit from development opportunities, supportive leadership, flexible ways of working and competitive benefits while helping create positive outcomes for customers, communities and charitable causes.
Life at Benefact Group
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What is it like to work at Benefact Group?
Working at Benefact Group means being part of a supportive, inclusive and purpose-driven organisation where everyone is valued, heard and feels they belong. Colleagues have opportunities to develop specialist knowledge, broaden their experience and build meaningful careers across our diverse group of specialist financial services businesses. Our culture supports wellbeing, collaboration and professional growth, while connecting colleagues to our purpose.
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What are Benefact Group's values?
Benefact Group's values are CARES: Collaborating, Ambitious, Responsible, Expert and Supporting. These values influence how we support each other, serve our customers and contribute to our shared purpose. They help create a culture where colleagues can develop their careers, feel empowered to make an impact and work together to achieve positive outcomes for customers, communities and charitable causes.
Find out more about our values here.
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How does Benefact Group create an inclusive workplace?
Benefact Group is committed to creating an inclusive culture where everyone feels valued, respected and that they belong. Our colleagues bring a wide range of backgrounds, abilities, perspectives, beliefs and experiences, and we believe this diversity helps make us stronger as a Group. We are committed to fostering an environment where everyone feels heard, supported and empowered to thrive.
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How does Benefact Group support wellbeing?
Benefact Group supports colleague wellbeing through a combination of wellbeing resources, flexible ways of working and a supportive workplace culture. We are committed to creating an environment where colleagues feel valued, supported and able to perform at their best, both professionally and personally. Our focus on wellbeing, inclusion and belonging helps ensure colleagues feel heard, respected and empowered to thrive throughout their careers.
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What benefits does Benefact Group offer?
Benefact Group offers a range of benefits designed to support colleagues' financial wellbeing, health and wellbeing, personal development and work-life balance. Benefits may include pension contributions, annual leave, wellbeing support, learning opportunities and other benefits that help colleagues thrive both professionally and personally throughout their careers. Benefits vary across our businesses and locations.
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Does Benefact Group offer hybrid working?
Yes. Benefact Group offers hybrid working for many roles. Working arrangements vary depending on the position, team and business requirements, but we aim to provide flexibility while supporting effective collaboration, customer service and colleague wellbeing.
Learning and Development
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How does Benefact Group support career progression?
Benefact Group actively supports career progression through learning opportunities, professional qualifications, structured development programmes and internal career opportunities. Colleagues can build new skills, gain valuable experience and explore different career paths across the Group throughout their careers.
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What learning and development opportunities does Benefact Group offer?
Benefact Group offers a wide range of learning and development opportunities to help colleagues build skills and progress their careers. These include e-learning, workshops, facilitated training, leadership development programmes, professional qualification supported by our Learning and Development team.
Find our more about our Learning and Development opportunities here.
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Can I gain professional qualifications at Benefact Group?
Yes. Benefact Group supports colleagues who want to gain professional qualifications relevant to their role and career goals. This includes insurance qualifications through the Chartered Insurance Institute (CII) and other industry-recognised certifications that help colleagues grow their expertise and career prospects.
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What Early Careers opportunities do you offer?
Benefact Group offers a range of early careers opportunities, including apprenticeships, graduate programmes, internships, placements and entry-level roles. These opportunities combine structured learning, professional development and practical experience to help people build successful careers.
Finding the Right Opportunity
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What types of jobs are available at Benefact Group?
Benefact Group offers a wide range of career opportunities across specialist insurance, broking, investment management, advisory services and corporate functions. Roles are available at different career stages and may include opportunities in underwriting, claims, finance, risk, technology, customer service, marketing, human resources, legal, compliance and more.
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I don't see the job I'm interested in on the careers page. Can I send my CV?
Thanks for your interest in a career at Benefact Group. While we can't accept CVs sent directly to us, we'd love to stay connected. To help protect your personal data, all applications must be submitted through our careers site. If you can't find a suitable role right now, we encourage you to sign up for job alerts so we can let you know when opportunities matching your interests become available.
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How do I sign up for job alerts?
You can sign up for job alerts by joining our talent community through Benefact Group Connect, select the business area and roles you're interested in and provide your email address. Once you've subscribed, we'll send you email notifications when relevant opportunities become available.
Applying for a Role
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How do I apply for a role?
You can apply for a role by visiting our Latest Job Vacancies page and submitting an online application. Once you find a position that matches your skills and interests, select "Apply Now" and upload your CV and any requested supporting information
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Do I need to upload a cover letter with my application?
No. A cover letter is not required when applying for a role at Benefact Group. However, if you would like to provide additional information about your experience, skills or motivation for applying, you are welcome to upload a cover letter as part of your application.
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Can I apply if I don't meet every requirement?
Yes. We encourage you to apply if you believe your skills, experience and potential make you a strong fit for the role, even if you do not meet every requirement listed in the job description.
We understand that great candidates may come from a variety of backgrounds and career paths. Every application is reviewed by a member of our recruitment team, who considers relevant experience, transferable skills and potential alongside the role requirements.
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What happens after I submit my application?
After you submit your application, our recruitment team reviews your experience, skills and suitability against the requirements of the role. If your application progresses, we'll contact you with details of the next stage.
We'll keep you updated by phone or email throughout the recruitment process and let you know the outcome of your application as soon as possible. We receive a large number of applications, so response times can vary.
Interviews and Recruitment Process
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What does the recruitment process involve?
The recruitment process typically includes an application review followed by one or more interview stages, this varies depending on the role and business area. Interviews may take place virtually, in person or using a combination of both methods. We'll make sure you have all the information you need at each stage and understand what to expect throughout the process.
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How should I prepare for my interview?
To prepare for your interview, we recommend learning about Benefact Group, our purpose, values and the role you have applied for. Review the job description, consider examples that demonstrate your experience and strengths, and prepare questions that will help you learn more about the role and team.
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When can I expect to hear back after my interview?
We’re committed to providing a great candidate experience and aim to share updates as promptly as possible following your interview. Timelines can vary depending on the role, as some positions receive a higher volume of applications or involve more extensive assessment processes. If you feel it has been longer than anticipated, please don’t hesitate to contact your recruiter for an update, or email careers@benefactgroup.com
Accessibility and Support
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Can I request reasonable adjustments during the recruitment process?
Yes. Benefact Group is committed to providing an inclusive and accessible recruitment process and welcomes requests for reasonable adjustments at any stage. Please discuss any adjustments you may need with your recruiter, and let us know how we can best support you.
Our jobs
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Personal AssistantSEIB · South Ockendon · Hybrid -
Assistant Reinsurance TechnicianEcclesiastical Insurance UK · Gloucester · Hybrid -
Personal Lines AdviserNaturesave · Totnes · Hybrid -
UnderwriterAnsvar UK · Ansvar · Hybrid -
Development ExecutiveDirect Corporate Risks · Manchester · Hybrid -
Regional DirectorLloyd and Whyte Community Broking · United Kingdom · Hybrid -
Commercial Insurance ConsultantLloyd & Whyte · Taunton · Hybrid -
Business Support AdministratorLansdown Insurance Brokers · Cheltenham · Hybrid -
Strategic Account ManagerEcclesiastical Insurance UK · Manchester, United Kingdom · Hybrid