Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent

Location: Selsdon

Job Ref: 28/01_NBT

About the role

Access Insurance, who are proudly part of Benefact Group, are looking for a New Business Team Manager to join our Selsdon office.

This is a hands-on role responsible for leading the New Business team, delivering high-quality, high-volume output, and ensuring a smooth client journey from enquiry to placement. The position oversees day-to-day team operations, works closely with the Group Sales and Marketing Director, and acts as a key link between New Business, Marketing, Client Management, Underwriting, and Compliance. A core focus is driving efficiency, improving processes, and raising performance standards across the team.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Deliver strong new business performance through improved conversion, placement quality and income growth.

• Drive the quality and volume of team output, ensuring efficient workflows and consistent delivery.

• Provide hands‑on operational leadership and insight to support the Group Sales and Marketing Director.

• Enhance the end‑to‑end new business process through efficiency gains, smarter ways of working and process innovation.

• Maintain high standards of professionalism, quality and governance.

• Work collaboratively across the business to improve processes and support a strong one‑team culture.

What you'll need to have

• Strong technical knowledge of commercial and charity insurance lines (liability, property, financial lines, motor).

• CII Diploma in Insurance (or equivalent), with experience supporting others through qualifications.

• Good understanding of IDD and regulatory requirements in a sales‑led environment.

• Proven experience leading teams, including coaching and performance management.

• Strong communication and influencing skills with internal teams and insurer partners.

• Experience in new business or sales, with a focus on conversion, income and client outcomes.

• Excellent organisational and decision‑making skills.

• Knowledge of the charity sector or charity insurance market (desirable).

• A strong role model for professionalism, integrity and collaboration.

What we offer

• A salary aligned with skills and experience

• Structured incentive scheme

• 23 days annual leave plus bank holidays

• A pension scheme

• A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII)

• Regular training, personal development and structured CPD sessions

• Various “happiness” perk schemes

• An internal mentoring and support structure

• A busy and challenging environment

• Regular social events and the opportunity to participate in fundraising and volunteering. 6 Charity days per annum

• A genuine desire to see our staff succeed, grow and progress within the company

Hear from the hiring manager

"We’re a welcoming, hard‑working team with big ambitions—step in at a pivotal moment to help us convert more of our high‑quality enquiries into real success."

About us

Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not-for-profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes. One of our key motivations for growth is to positively impact the sector through philanthropy.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26