Be part of something bigger
As part of Benefact Group, Access Insurance is an independent insurance broker specialising in insurance and risk management for charities, not-for-profit organisations and the wider third sector. Our mission is to help organisations manage risk through specialist advice and tailored insurance solutions designed to meet their unique needs. We're a growing business of friendly specialists, where ideas are valued, expertise is recognised and professional development is encouraged.
Access Insurance is proud to be one of 40 plus financial services businesses that make up the Benefact Group. Operating over three continents, we’re a Group with a difference – we give all available profits to charity and good causes. When you work for one of our companies, you know that every single day, everything you do helps make a positive change in the lives of people and communities.
Access Insurance in numbers
- + Colleagues who work at Access Insurance
- Clients we serve
Life at Access Insurance
-
A culture of generosity
Generosity is at the heart of our culture, driving our commitment to serving and giving to charitable causes. Whether its volunteering days, company fundraising or getting involved in the Benefact Group’s own charitable activities, Access employees, not only serve charities day-to-day but also hold positions as trustees or volunteers.
-
Grow skills, gain expertise
We’ll support you in beginning or progressing your professional qualifications with the CII, as well as training in your particular business area. You'll be able to draw on the wealth of expertise and experience of our teams, many of whom have been in our business for a long time.
-
Driven by our values
Each of our employees are proud to share and demonstrate our three core company values – being Positive, Reliable and Honourable. Here, you’ll find a close-knit team of people, who encourage and support each other, recognising each person’s contribution.
Benefits at Access Insurance
-
Pension scheme
-
Regular training and CPD sessions
-
Mentoring and support
-
Income protection / life assurance
-
Perkbox membership
-
Volunteering days
-
Opportunity to participate in charity fundraising and social events
-
Up to £200 personal grant to a charity of your choice
-
Mental health and wellbeing support
Our impact
We’re committed to being a socially responsible organisation, and give to numerous charities and causes each year. We also continue to actively sponsor organisations such as Charity Finance Group, Homeless Link and Plunkett UK, promoting their work and insuring many of their members.
Our awards
Feefo Platinum Trusted Service Award 2026
We have gained Platinum Trusted Service Provider status, through independent review platform, Feefo, for several years running. This, in addition to our Chartered status, demonstrates our commitment to excellence in the advice we give and the service we provide to all of our clients.
Meet some of our team
-
There is no other workplace like it, the whole ethos and Culture of the company shines through with every member of staff. It is a joy to come to work!
Sarah Bryant
Head of Group Operations
-
You don’t know what you have until it’s gone! After working at other broker companies, I realised the culture is a big part of what makes Access a great company to work for, and is sorely missing from others. It is one reason I am happy to be back and part of team that work together to reach the common goal.
Danny Brown
Senior Insurance Broker
-
My manager has been a huge support in my development and wellbeing, giving me time and resources to develop, encouraging me to develop myself professionally and taking on the role of Culture Team Leader.
Lucy Lawrence
Insurance Broker & Culture Team Lead
Our teams
-
Client Management & Broking
Our largest team supports more than 18,000 clients across the charity, church and not-for-profit sectors, providing specialist insurance advice, policy management and claims support. From handling renewals to helping customers manage risk and navigate claims, our brokers and account handlers deliver the high levels of service we're known for. As part of one of our three existing client teams, you'll build strong relationships with clients, helping to maintain our high customer retention rates and Feefo award-winning service.
-
New Business Broking
Our New Business Broking team helps charities, churches and not-for-profit organisations secure specialist insurance solutions tailored to their unique risks and requirements. Combining advisory sales and insurance broking, the team works with a diverse range of organisations, with no two clients being the same. As a New Business Broker, you'll build relationships with prospective clients, provide expert insurance guidance and negotiate with insurers to develop bespoke cover that helps organisations protect their people, property and operations..
-
Underwriting
Our in-house underwriters support our broking teams by collaborating with insurers to build products that meet our client’s needs. They manage our various specialist schemes as well as the relationships with the 40+ insurers we work with. As an underwriter, you’ll work with our broking teams to ensure we help our clients effectively manage risk.
-
IT
The IT team provides vital support and infrastructure to enable us to service over 16,000 clients each year. As well as helping with everyday IT assistance for employees, they deliver updates to our central database and strengthen our data management and security. As a member of our IT team, you’ll help the business thrive and grow by building and maintaining systems that support our future growth.
-
Accounting & Finance
Our finance team completes the customer journey by facilitating payments of policies from customers to insurers. They're involved in a range of functions from strategic planning to accounting for our teams and managers. As a member of our finance or accounting teams, you’ll support the business by providing a high-quality service to all of our stakeholders.
-
Operations, Marketing & HR
Our Operations, Marketing and HR teams support many areas of the business, helping us deliver great experiences for both clients and colleagues. Their work spans everything from risk and compliance, policies and procedures, and customer journey improvement, to employee wellbeing and benefits, marketing, and talent attraction and retention. As part of these teams, you'll help support the growth of Access Insurance while ensuring we continue to operate with high standards of service, ethics and compliance.
South Croydon Office
Our office is situated in Selsdon, South Croydon. The office was completely refurbished in 2022 and contains 50+ desks as well as 2 meeting rooms and a breakout area to enable employees to get some time away from their desk and collaborate.