Working hours: 35 hours per week, Monday to Friday

Duration: Permanent 

Location: Gloucester

Job ref: 204268

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a PA to join our Gloucester office.

The key purpose of this role is to deliver accurate and confidential support service to the Claims Director and the Claims Department.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.

What you'll be doing 

• Executive & Team Support Provide comprehensive administrative support to the Claims Director and leadership team, including diary management, travel coordination, meeting organisation, and drafting communications.
• Reporting & Governance Produce management information (MI) and reports for Board and Executive Committees, and compile SOAPs, presentations, and audit results to support strategic decision-making.
• Financial Oversight Monitor departmental budgets, manage purchase orders and expenses, and report on spend vs budget to ensure financial control and transparency.
• Operational & Event Coordination Organise and minute internal/external meetings, support Claims conferences and events, and maintain departmental documentation and systems.
• Risk, Compliance & Improvement Conduct fraud and staff claim checks, maintain HR records, review business continuity plans, and lead process improvement initiatives based on audit outcomes.
• Project support / project coordination Coordinate key projects across claims, managing actions and ensuring follow up both within claims and across the business.

What you'll need to have 

• Experience of managing and influencing internal and external stakeholders, at all levels.
• High levels of personal organisation and accuracy, with the ability to manage own workload.
• Pro-active with desire to continuously improve.
• Competent IT and data skills (including Microsoft suite).
• Understanding relevant regulations to deliver good customer outcomes.
• Understanding of data protection and importance of confidentiality.

What makes you stand out 

• Previous Insurance or Financial services experience
• Relevant qualifications

What we offer

• A competitive salary - let's discuss it
  
• Hybrid working
  
• Group Personal Pension - up to 12% employer contribution
  
• Generous annual bonus scheme between 6% and 24%
  
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
  
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
  
• £200 annual personal grant to a charity of your choice
  
• Encouraged to take at least one volunteering day per year
  
• Employee Assistance Programme
  
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

Hear from the hiring manager

"I’m looking for a pro-active and organised personal assistant to provide confidential support to myself and the wider claims department. This role is a true partnership and an excellent opportunity to be a key member of our claim’s leadership team."

About us

Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26