Salary: Starting from £25,000.00 (depending on experience)

Working hours: 35 hours per week

Duration: Permanent

Location: Exeter

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for Administrative Support (Legal Indemnities) to join our Legal Indemnities team in their Exeter office.

Due to recent growth within the business, Lloyd & Whyte are pleased to be recruiting for a New Legal Indemnities Administrator to join our team in Exeter, in support of our Lloyd & Whyte Community Broking Division.

We are passionate about delivering exceptional customer service and take pride in building strong, long-lasting relationships with both clients and partners. In this role you will provide vital assistance to our sales team, ensuring seamless communication between our team, insurers, and clients.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.

What you'll be doing 

• Entering client information and coordinating with Insurers and colleagues.
• Maintaining a comprehensive diary system and activity log to manage day to day income generation and returns.
• Data Input - Accounts and commission-related and keeping key documents updated and well-organised.
• Managing phone calls, emails and postal correspondence, completed promptly and efficiently.
• Proactively taking responsibility for assigned tasks and projects, where appropriate.

What you'll need to have 

• Proven ability to meet deadlines, manage a high-volume workload, and prioritize tasks effectively.
• Experience working collaboratively within a team.
• Strong attention to detail and excellent written and verbal communication skills.
• The capacity to interact and communicate effectively with diverse individuals, including external insurers and clients.
• A positive, proactive attitude, with a willingness to take ownership and responsibility, backed by a strong work ethic.

What makes you stand out 

• Experience in Legal Indemnities or a Legal background, particularly in Conveyancing, would be a beneficial but not essential as full training will be given.

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme 
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager

" We are currently seeking a friendly and positive individual to join our team in Exeter as an Administrative Support. Experience in Legal Indemnities or a Legal background, particularly in Conveyancing, would be a beneficial but not essential as full training will be given. Are you are detail-oriented, customer-focused, and eager to contribute to a dynamic team with great potential for personal development? If so, we may have just the role for you…"

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26