Working hours: 37.5 hours per week

Duration: Permanent

Location: Manchester

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Head of Branch to join our business Direct Corporate Risks (DCR) in their new Manchester office.

Direct Corporate Risks (DCR) is a specialist commercial insurance broker, focused on delivering sector-specific risk solutions to clients in waste, construction, and complex commercial sectors, including the Haulage & Logistics sector through our brand RHA Insurance Services (RHAIS).

With a growing national footprint and a reputation for expertise, service, and integrity, we are expanding our presence into the Northwest and seeking a dynamic, experienced leader to lead our new Manchester office.

As a Head of Branch you will be responsible for the strategic leadership, growth, and operational performance. You will focus on developing a high-performing team, expanding our client base across the North West, and embedding our service standards and culture locally. You’ll act as both a leader and practitioner – driving business personally while enabling your team to thrive.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.

What you'll be doing 

• Leadership & Culture
  Lead and inspire the Manchester team, embedding DCR’s values, culture, and performance standards
• Sales & Business Development
  Personally manage and grow a portfolio of commercial clients.
• Operational Excellence
  Ensure effective day-to-day operations of the branch, including client service delivery, compliance, and operational KPIs.
• Client & Market Engagement
  Maintain strong relationships with key clients, ensuring a high level of retention and satisfaction.

What you'll need to have 

• Proven leadership experience within a commercial insurance brokerage.
• Strong knowledge of commercial insurance products and market dynamics, ideally within the construction, waste & haulage sectors.
• Demonstrable success in growing and managing a regional book of business.
• Commercial acumen with a track record of delivering profitable growth.

What makes you stand out 

• Cert CII or above preferred (or willingness to work towards). 
• Exceptional communication, people management, and organisational skills.

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Enhanced Group Personal Pension
• Bonus scheme
• Individual Private Medical Insurance
• A holiday buy scheme 
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager

"At Direct Corporate Risks (DCR), we’re not just growing – we’re building something exceptional. Over the past few years, we’ve tripled our business, opened new regional offices, and developed a culture that blends commercial ambition with genuine collaboration. We’re proud of the people behind our success – driven, down-to-earth professionals who care about doing the right thing for our clients and each other."

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26