Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Brighton 

Job ref: 203308

About the role

Ansvar, who are proudly part of Benefact Group, are looking for a Underwriting Assistant Apprentice to join our Brighton office.

Join our dynamic team and play a crucial role in delivering top-notch services. As part of our processing and administration team, you'll not only contribute to our success but also develop the skills to become a fully-fledged Underwriter.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. 

Key responsibilities

• Plan, prioritise and manage own work to deliver agreed objectives in line with Service Level Agreements
• Input data accurately and efficiently, recognising and rectifying where quality standards have been missed.
• Act as a triage service for new business ensuring the case is referred to the correct team member
• Process/underwrite midterm adjustments and renewals for existing business
• Build effective internal relationships to deliver exceptional customer service and support Ansvar’s right first-time approach
• Act on audit results and agreed actions plans to improve own performance and enhance the effectiveness of the team and track output
• Understand and operate within regulatory framework and identify and escalate any risks to the business in line with company policy.
• Produce as requested timetabled and ad-hoc MI for the team and wider business
• Where relevant receive referrals from broker and contact brokers and/or business partners by telephone to expedite issues.

Knowledge, skills and experience

• The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets
• Understand, manage, and use information with accuracy.
• Pro-active with desire to continuously improve.
• Industry knowledge would be an advantage.
• Commitment to achieve CertCII within an agreed timescale.
• Competent IT and data skills [including Microsoft suite]
• Effective and appropriate communication skills
• Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
• Understanding of all relevant regulations to deliver good customer outcomes.
• Understanding of data protection and importance of confidentiality.

What we offer

• Hybrid working 
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme up to 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• A range of health and wellbeing benefits, including private healthcare, income protection and life assurance
• Up to £400 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP 
• Enhanced maternity and paternity pay 

About us

Ansvar specialise in insurance to the third sector. We cover thousands of risks in the UK, and unlike other insurers, our products are specifically designed for the niches we insure.

Driven by our values of empathy, professionalism and trust, we hold a genuine desire to positively impact the communities we help protect.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.