Salary: £35,000.00 - £45,000.00 (depending on experience & qualification status)

Working hours: 35 hours per week

Duration: Permanent 

Location: Hybrid but with travel required to various offices throughout the UK (including Taunton, Eastleigh & South Ockendon)

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for an experienced Risk & Compliance Manager to join our Risk & Compliance team. 

Our growing team are based across multiple offices including Taunton, Eastleigh & South Ockendon and we are ideally looking to recruit someone based within a commutable distance to one of these offices.

Working closely with our Heads of Risk & Compliance, your core responsibility will be to deliver the Annual Risk & Compliance Monitoring Programme,through effective leadership & consultation.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. 

Key responsibilities

• Achieve individual objectives and key performance indicators as set and agreed
  
• Ensure compliance KPIs and objectives are met, ensuring a culture of ‘Treating Customers Fairly’ and putting the client first, with consistent delivery of the right customer outcomes
  
• Promote, develop and enable our values and culture within the team and across the business
  
• Oversee compliance ‘sign-offs’ as required, e.g. changes to the online and offline client journey, financial promotions, letters etc.
  
• Oversee regulatory breaches, complaints, data protection, financial crime and all other relevant regulatory and legislative requirements
  
• Preparation and completion of FCA regulatory returns accurately and on a timely basis e.g. Gabriel Return, Value Measures reporting etc.
  
• Deliver the Training & Competence Plan, ensuring supervision and monitoring is completed to a high standard and within required timescales
  
• Periodically conduct audits and reviews to ensure implementation of compliance standards and investigate root causes of any issues identified
  
• Preparation, completion and delivery of the Monthly Risk Assessments for each business
  
• Deliver the Risk & Compliance Monitoring Plan on a timely basis, ensuring high-quality reviews are completed in accordance with company standards
  
• Understand and develop own knowledge of regulatory & legislative obligations (including FCA and Data Protection) ensuring the business operates within the required standards
  
• Deliver added-value recommendations to assist the business in continuously improving the regulatory control environment
  
• Support our people by providing induction training on Risk & Compliance and Regulation
  
• Evaluate and review efficiencies in all compliance processes to ensure record keeping and monitoring is consistent throughout the business
  
• Work with and support other leaders and colleagues to share best practice and achieve common objectives

Knowledge, skills and experience

• Proven experience within the UK Insurance Industry
  
• Experienced within a similar Risk & Compliance based role
• Recognised industry and/or professional Level 3 Qualification
  
• Commitment to work towards the ICO Advanced Certificate in Compliance
  
• Consultative approach to business relationship management, proactively sharing “what works best” with others
  
• Knowledge of FCA reporting via the online Connect and RegData system
  
• Knowledge of the ICO, FSCS and other relevant regulatory or legislative requirements

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme 
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

About us

We are a unique financial services organisation, owned by a registered charity, Benefact Trust. We are a financially secure, professional and award-winning organisation. We pride ourselves in donating a significant proportion of our profits to good causes. To find out more about us and our fantastic achievements please visit https://benefactgroup.com/

Committed to making a difference

We think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least half a day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.

Our people know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.