Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Newcastle Upon Tyne

About the role

Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for an Insurance Finance Administrator to join our Newcastle office.

At Lycetts, we’re known for our specialist expertise and exceptional service, and we’re looking for a detail‑focused individual to support our premium finance function. The Insurance Finance Administrator is responsible for the accurate and timely administration of premium finance arrangements within our insurance broking business.

You’ll ensure finance agreements are set up correctly, payments are processed and reconciled efficiently, and queries are handled promptly. Your role will help maintain strong cash flow, data integrity and compliance, while delivering a high‑quality service to both colleagues and clients.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Administer premium finance agreements from initial setup through to settlement

• Ensure accurate input and maintenance of premium finance data on broking systems

• Process and reconcile premium finance payments and lender statements

• Monitor client payment activity and support arrears and cancellation processes in line with policy

• Respond to queries from broking teams, finance, and premium finance providers

• Support month‑end and periodic reconciliations relating to premium finance accounts

• Maintain accurate records and documentation in line with audit and regulatory requirements

• Support the production of management information where required

• Adhere to FCA requirements, Treating Customers Fairly (TCF), and internal procedures

• Contribute to continuous improvement of premium finance processes and controls

What you'll need to have

• Experience handling reconciliations, payments, or financial administration

• Strong numerical and data‑handling skills

• High attention to detail and accuracy

• Good organisational skills with the ability to manage routine deadlines

• Clear and professional communication skills

• Ability to follow procedures and escalate issues appropriately

What makes you stand out

• Experience in a premium finance, credit control, or insurance finance environment

• Basic understanding of insurance premium finance products and processes

• Experience working in a regulated environment

• AAT (or working towards) desirable but not essential

• Competent user of broking systems (e.g. Acturis) and Microsoft Excel

• Awareness of FCA regulation relevant to premium finance

What we offer

• A competitive salary - let's discuss it

• Hybrid working available upon successful completion of probation

• Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme

• Annual Bonus scheme (Discretionary based on individual and company performance)

• Life Assurance cover up to 4 x salary, and Group Income Protection scheme up to 65% of salary

• 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)

• Career development opportunities with funded support and financial incentives for all professional qualifications.

• An Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported.

About us

The Lycetts Group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.  

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26