Salary: Starting from £45,000.00 (depending on experience)

Working hours: 35 per week, Monday to Friday

Duration: Permanent

Location: South Ockendon

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Deputy Schemes Manager to join our SEIB team in their South Ockendon office.

As a Deputy Schemes Manager you will work closely with the Schemes Manager to support the development, performance, and governance of our schemes portfolio across markets such as charities, equestrian, funeral directors, motor trade, private hire and property owners.

This is a hands‑on role offering exposure to underwriting authority, insurer partnerships, product governance, and strategic scheme development, with a clear pathway for progression.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Support the ongoing oversight and performance of all delegated schemes.

• Assist with regular scheme reviews, data insights, and remedial action planning.

• Ensure pricing, underwriting criteria, and product information remain current and aligned with strategy.

• Support the continuous improvement of existing schemes and the development of new propositions.

• Support adherence to FCA requirements including ICOBS, PROD, and Consumer Duty.

What you'll need to have

• Confident and capable of building rapport over the telephone to provide excellent client experience

• Experience within consumer or commercial insurance, preferably within a broker environment.

• Ambitious with aspirations to take on greater responsibility and progress into scheme leadership

• Driven to be proactive to new challenges and positively shape the desired opportunities and outcomes

• Ability to communicate effectively with others whilst working closely and flexibly

What makes you stand out

• Chartered Insurance Institute Certificate (or actively working towards it)

• Knowledge of one or more of the sectors detailed in the Key Purpose for this role.

What we offer

• 28 days annual leave plus bank holidays

• Your birthday off

• Group Personal Pension

• Bonus scheme

• A holiday buy scheme 

• An array of health and wellbeing benefits, company cash plan, income protection and life assurance

• Enhanced sick pay and parental leave

• Support and funding toward study and professional qualifications

• Paid time off for volunteering

Hear from the hiring manager

"We support clients through the life cycle of their policy by building strong relationships, resolving queries, and working with colleagues to deliver excellent service."

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26