Salary: £30,000.00 - £35,000.00 (depending on experience) + bonus potential

Working hours: 37.5 hours per week

Duration: Permanent 

Location: Billericay

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for an Account Handler to join our Direct Corporate Risks team in their Billericay office.

Direct Corporate Risks Ltd is a unique, specialist retail broker based in Billericay. We are looking for an experienced Insurance Account Handler to work alongside our existing client servicing team.

Key responsibilities include processing vehicle adjustments, MID updates, liaising with clients and insurers on vehicle and fleet related queries, date input, processing and invoicing for new clients.

Due to the nature of this role, the successful candidate must be organised, personable and have a strong eye for detail and accuracy in a fast-paced environment.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing 

• Liaise with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments on motor fleet policies as required, including the updating of the MID and discussing risks with insurers and client
• Negotiating terms / quotes with underwriters
• Account management including renewal chasers through to file closures.
• Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database
• New business processing, finance set ups and documentation issue

What you'll need to have 

•  Proven experience working in the UK insurance industry
• Outcome focused, self-motivated, enthusiastic & strong attention to detail
• Ability to manage your own time and prioritise work without supervision, to meet deadlines.
• Able to communicate effectively with others.
• Strong contribution to the team through own ideas, initiatives and concepts

What makes you stand out 

• Hold or willing to hold a Certificate in Insurance

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme 
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager

"As a team we value teamwork, a drive to succeed, accountability and a desire to provide the very highest quality of advice to our clients – we provide an extensive training so our team are not only specialists in insurance, but also in the industries in which our clients operate."

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26