Salary: Starting from £25,000.00 (depending on experience) plus benefits

Working hours: 35 hours per week

Duration: Permanent 

Location: Somerset

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Broking Platform Analyst to join our Technical Operations team based in Somerset.

This role is a great opportunity for a candidate looking to develop in a broking platforms and technical support team. The ideal candidate will support and maintain group broking platforms ensuring they are compliant, up to date and that issues are resolved timely. As well as managing the delivery of allocated projects to enable the organisation to maximise the use of group trading applications in support of the business strategy.

This role will be hybrid, with the expectation to travel to our Taunton office 2-3 days a week.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.

What you'll be doing

• Reporting, tracking and resolution of support requests in line with agreed SLA's
• Performing routine administration and application upgrades to provide continued stability and compliance
• Working with internal and external Project Management teams to deliver technical projects in line with the project lifecycle
• Identification and implementation of process redesign and continuous improvement programmes to aid application and user efficiency
• Knowledge of relevant regulatory and legislative requirements affecting the business

What you'll need to have

• A good understanding of excel with the ability to adapt and learn new platforms quickly
• Be forward thinking, organised, proactive and deadline driven to support the wider team
• Quality orientated with great attention to detail
• Confident and capable in communicating, presenting, networking, managing relationships

What makes you stand out

• Knowledge of common broking platforms
  
• Experience of working in financial services/insurance industry
• Hold or Willing to work towards a relevant level 3 qualification

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme 
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager

"Technical Operations is a fast paced, dynamic professional services team providing change & support to Lloyd & Whyte group. We are looking for a Platform Analyst to complement our highly skilled, delivery driven team."

Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26