Working hours: 35 hours per week, Monday to Friday

Duration: Permanent 

Location: Newcastle (hybrid working of 2 days working from home per week available upon successful completion of probation)

About the role

Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for a Employee Benefits Administrator to join our Newcastle office.

We are seeking a Employee Benefits Administrator to handle both new and existing clients' employee benefits business. This role supports business development through new business processing and client reviews. You will work closely with the Employee Benefits Manager and financial advisers to manage client and prospecting accounts effectively.

Joining our rapidly expanding and

innovative Group presents a fantastic opportunity to develop your career and

become an integral part of an inclusive, purpose-led organisation.

Key responsibilities

• Handle incoming client business enquiries and develop provider relationships.
• Identify and initiate cross-referral opportunities and activities to new and existing clients
• Prepare new business quotations and prepare for meetings and presentations.
• Develop relationships with other divisions, providers and professional contact.
• Acquire and maintain knowledge of financial services products and platforms/IT systems
• Maintain record keeping requirements through use of back office software and other systems as required
• Prepare client recommendation reports, reviews, and handle new business processing.

Knowledge, skills and experience

• No prior experience is necessary and would be suitable for someone looking to work in an admin based role
• Ability to work well in a team environment
• Ability to build and manage co-operative and productive relationships
• Organised and able to prioritise workloads
• Good attention to detail
• Positive, can-do attitude
• Strong time management skills

What we offer

• Hybrid working available upon successful completion of probation
• Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
• Annual Bonus scheme (Discretionary based on individual and company performance)
• Life Assurance cover up to 4 x salary
• 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
• Career development opportunities with funded support and financial incentives for all professional qualifications.

About us

The Lycetts group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.  

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26