Working hours: 21 hours per week (Wednesday, Thursday and Friday)

Duration: Permanent

Location: Cheltenham

About the role

Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Receptionist to join our team in their Cheltenham office.

Role purpose

To answer incoming calls, greet visitors and provide general administration support.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key responsibilities

• Answering incoming calls & transferring to the appropriate staff member or passing a message via email.
• Meet & greet clients, make sure they sign in and show them through to meeting room.
• Checking supplies & ordering stationery.
• Building maintenance: arranging for contractors to quote for any work that needs to be done & when appropriate arrange a time and date for work to be completed. Arrange routine servicing of boiler, air con, fire alarm, burglar alarm etc.
• Admin support, includes sending policy documents to clients and issuing receipts.
• Send out Mail shots.
• Collating & sending out any Speculative letters.
• Other admin duties where necessary.

Knowledge, skills and experience

• MS Word
• MS Excel
• MS Outlook
• Open GI
• Accurate data input skills

What we offer

• A competitive salary - let's discuss it
• Hybrid working 
• Competitive Personal Pension 
• Bonus scheme  
• 22 days annual leave plus bank holidays 
• An array of health and wellbeing benefits, including private healthcare
• Volunteer day
• Onsite parking
• Full study support and study leave to complete insurance industry professional qualification
• EAP Scheme

About us

Lansdown Insurance Brokers is an established property insurance broker with over 60 years’ experience of offering specialist products and advice for landlord, business and personal lines insurance. In 2014 we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.