Working hours: Monday to Friday, 9am-5:15pm, Saturdays 9am – 12pm (this is on a Rota basis, currently each individual works 1 in 6 Saturdays)

Duration: Permanent

Location: South Ockendon

About the role

SEIB Insurance Brokers, who are proudly part of Benefact Group, are looking for a Motor Insurance Administrator to join our South Ockendon office.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Key responsibilities

• Handling existing Scheme Motor clients using Open GI software
• Processing & underwriting renewals
• Dealing with mid-term adjustments
• Maintaining renewal retention within expectations
• Credit Control of non-account brokers
• Direct Debit maintenance & control of unpaid risks

Knowledge, skills and experience

• Previous experience in a motor insurance role
• Competent on Open GI
  •     Understanding of motor insurance
  •     Strong administration and organisational skills
  •     Excellent customer service ability
  •     Understanding of insurance principles and practices

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Competitive Personal Pension
• Bonus scheme
• 22 days annual leave plus bank holidays
• An array of health and wellbeing benefits, including private healthcare
• Volunteer day
• Onsite parking
• Full study support and study leave to complete insurance industry professional qualification
• EAP Scheme

About us

SEIB who are proudly part of Benefact Group specialises in an array of distinct fields. We have more than 50 years of experience in horse insurance, more than 40 years of experience in funeral and private hire insurance, and decades more experience in other areas covering both business and personal. This year marks its 60th year of business.

Our main office based in South Ockendon, Essex, with around 130 employees. The key to our success is our continued ability to deliver the highest quality service to all our clients, with client retention at over 90%.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.