Motor Account Handler
An exciting position for an experienced Motor Broking Handler to join a tight knit and growing team
We usually respond within three days


Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Newcastle
About the role
We have a fantastic opportunity to join our business Lycetts Insurance Brokers in Newcastle as a Motor Broker.
Key responsibilities
- To act as Motor Broking handler within the Group Motor department
- To prepare new business proposals, renewal schedules and contact client prior to renewal within compliance manual timescales
- Negotiate alternative quotes - prior to renewal dates - where appropriate
- Deal with all documentation, invoices, credit notes, etc. ensuring a smooth and trouble-free renewal for the client
- Foster good relations with insurance companies
- Ensure that the Lycetts’ delegated authority under agency agreements is not exceeded
- Operate an effective credit control system and report as required.
Knowledge, skills and experience
- Experience in obtaining information from clients via telephone & email
- Experience in obtaining quotes and placing business
- Good confident customer skills – both written & oral
- Good negotiating skills and the ability to build good relationships with both clients and insurers/underwriters
- Good organisational ability
- Well-presented, hard-working, pro-active team player with initiative
Advantageous Attributes
- Knowledge of Word/Excel
- Experience with the OpenGI broking software
- Insurance qualifications
- Sound knowledge of FCA requirements within a broking role
- Previous broking experience, preferably with experience in motor broking, but will consider candidates from insurer motor background
- Knowledge of wide range of motor insurance products and companies, for private but mainly fleet business, including agricultural vehicle fleets
What we offer
- A competitive salary - Let's discuss it
- Flexible and hybrid working available upon successful completion of probation
- Competitive Personal Pension
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications.
About us
The Lycetts group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We are a unique chartered insurance broking and financial services organisation, which strives to be a trusted adviser to our clients and are proud to be part of the Benefact Group, which in turn is owned by a registered charity, Benefact Trust. We are a financially secure, professional and award-winning organisation. We pride ourselves in donating a significant proportion of our profits to good causes. To find out more about us and our fantastic achievements please visit www.lycetts.co.uk.
Committed to making a difference
We think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least one day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.
Our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.
- Company
- Lycetts
- Role
- Broking and Advisory
- Locations
- Newcastle upon Tyne
- Remote status
- Hybrid Remote
- Employment type
- Permanent - Full Time
Motor Account Handler
An exciting position for an experienced Motor Broking Handler to join a tight knit and growing team
Loading application form