Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job ref: 201387

About the role

An exciting opportunity has opened up to lead the Business Analysis and Project Management teams within the Group Technology department. While the organisation depends on the delivery of technology change to achieve its objectives, we want this individual to provide oversight to all Technology delivery, work closely with colleagues and suppliers to resolve issues with more complex change as well as supporting the department in changing the way we work.

Key responsibilities

• Lead the teams of Technology Business Analysts and Project Managers who are focussed on the delivery of technology change.
• Identify, measure and improve on KPIs designed to track the quality of deliverables from the team.
• Collaborate with the Business Change Analysis team to align resources and enable a transition of work between teams.
• Manage the relationship of defined delivery partners
• Identify and implement ongoing improvements in the way suppliers and internal group technology delivers change – to ensure improvement in quality and timeliness of delivery
• Ensure productive collaboration between key strategic delivery partners, Group Technology and the change delivery programme
• Collaborate with colleagues across Group Technology to enable the delivery and transition of technology change in BAU by managing the resolution of department blockages\obstacles and establishing go forward solutions
• Manage the prioritisation, allocation, capacity management and tracking of all Group Technology change work.
• Where appropriate, represent Group Technology on various project and change forums
• Identify, document and manage the risks associated to bringing new technology into BAU
• Collaborate with Group Technology colleagues to ensure the appropriate application of delivery methodologies, including the impact on the SDLC, with the goal of delivering enabling colleagues to work with agility and empowerment within a controlled environment
• Identify technology change that may impact on existing Data Protection processes and facilitate the production and agreement of any resulting DPIA

Knowledge, skills and experience

• Proven experience of effective collaboration across a number of teams to deliver objectives and plans within agreed timescales, demonstrating effective leadership skills and the ability to quickly gain credibility
• Experience of senior stakeholder management internally and externally
• A track record of developing strong working relationships with a wide number of stakeholders, internal and external
• Experience of delivery complex programmes of work
• Proven experience of managing multiple teams of diverse skillsets and experience
• Experience of working with external offshore suppliers.

What we offer

• A competitive salary - Let's discuss it
• Flexible working 
• Competitive Group Personal Pension - up to 12% employer contribution
• Annual Bonus scheme up to 40%
• 28 days annual leave plus bank holidays 
• A holiday buy and sell scheme 
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

About us

We are a unique financial services organisation, owned by a registered charity, Benefact Trust. We are a financially secure, professional and award-winning organisation. We pride ourselves in donating a significant proportion of our profits to good causes. To find out more about us and our fantastic achievements please visit https://benefactgroup.com/

Committed to making a difference

We think that people are looking for something worthwhile in a company beyond the workplace. Our employees are encouraged to take at least one day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.

Our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.